Thank You For Being Our Customer!
We appreciate you choosing Midwest Refineries to purchase your gold, silver and platinum metals. At Midwest Refineries, we truly value all of our customers, and we strive to provide exceptional service every step of the way.
We wanted to take a moment to express our gratitude to you in choosing us to do business with. We would also greatly appreciate and request you leave a 5 Star review for us on Google.
This helps us to keep improving our services and also is helpful in attracting future customers to know more of what to expect when doing business with us.
Best Regards,
The Midwest Refineries team!
Customer Reviews
Good Morning Gary, I felt compelled to email you and let you know how appreciative I am of how Midwest does business. As a hobby scrap buyer, I have had dealings with some local refiners, but the experience with Midwest was by far superior to any of my prior transactions. You clearly state what Midwest offers on your website and leave no room for gray area. You don’t charge fees for every little thing and make the process quite simple. I do admit that I was a little hesitant to mail my scrap, but after this first deal, I am completely at ease. I just wanted to thank you and your team for the smooth transaction and look forward to working with yall again in the future. Midwest will without doubt be the place that I refer people of my hobby to. Richard R. Virginia Beach, VA – Gold Buyers
Richard R.
Customer
Hi Gary, You processed a small batch of silver and gold for me a few weeks ago and I have been remiss in not writing to you before now. Thank you very much for your excellent service. I am very pleased with the result and your good communication in the process. You have provided a niche solution for us between eBay/Craigslist and the local jeweler/pawn shop as we liquidate our family’s estates. Your communication by both email and telephone was very clear and helpful, and your financial policy fair. Thank you for your professional (even kind) handling of our order. I look forward to doing future business. Please be free to share this, my unsolicited feedback, however it may serve. Duncan A., WA – Gold Buyers
Duncan A.
Customer
I cannot begin to tell you how pleased and amazed I am at the service I just received!! When I called on Friday to ask about processing times, I was told it would be 1-3 days (after you received my gold scrap) and I was totally fine with that. I then called again to get details on the possibility of doing a bank wire instead of a check, and I was given all the information and opted to go with the bank wire transfer. Once the details were set, I mailed the scrap to you later that day. Now, it is only Monday (3 days later) and I am emailing to thank you because the money is in my account already!!! At a time when time was of the essence for a project I am working on, you all came through for me more than I could ever have expected!! I have used you many times over the years and I always refer others to you, but I will definitely be insisting they use you because of your awesome customer service. Thank you again… I will be a loyal customer for years! Best, Rhonda R., FL. – Gold Buyers
Rhonda R
Customer
Hello – I want to take the time to tell you that it’s refreshing to deal with an honest business. It happens too infrequently lately. You explained everything very well and you did exactly what you said you’d do, even more quickly than I expected! I’ve told people about your company for years (heard about you through the silver collector’s grapevine in Chicago) but never had a reason to contact you until recently. Why anyone would use one of the mail-in T.V. buyers is beyond me. Thanks for offering the fairest terms in the industry and I will not only continue to use your services, I’ll tell anyone that needs to sell their scrap or unwanted jewelry to send it to you! Thanks again, we are very pleased with your service! Kyle T., GA.
Kyle T.
Customer
